Detail-oriented, efficient and organized professional with extensive experience in assistance of administrative departments, individuals and projects. Possess strong analytical and problem solving skills, with the ability to make well thought out decisions. Excellent written and verbal communication skills. Highly trustworthy, discreet and ethical. Resourceful in the completion of projects, effective at multi-tasking.
Assistant at International Baccalaureate Department
The American School of Madrid
• Support International Baccalaureate (IB) coordinator with administrative needs associated with the planning and Administration of the International Baccalaureate Diploma Program. • Organize the IB Calendars, communications with students, parents, and teachers. Make reports, create, update filing system (electronic and paper copies), and databases (candidates, documentation from IB) both Google Drive, Moodle, and server. • IB website: registration of students, teachers, and uploading the documentation to the eCoursework tool. • Organize and coordinate T2 exams (860 exams), and IB Exams: create schedule, assist proctors, and proctoring them. • Creation of IB Site in Google to be integrated in the School website. • Assist in schedule, e-mails, appointments, budget, events, and presentations of the Coordinator.
Secretary of Guidance Office (Upper School)
The American School of Madrid
• Creation and maintenance of file system (electronic-physical) Update System Database. Reporting. Edition of School Profile • Collect and manage all the material for Colleges Applications, enter and update data in Naviance, and statistical control of them. • Prepare the Guidance Office annual budget preparation. • Organization of International College Fair in 2016,100 participants by managing the staff and volunteers, welcoming representatives and attendees from Spanish Schools, providing transportation at the end of the event. Preparing the lists, brochures to deliver to representatives. • Organization of Graduation Ceremony, prepare Seniors Graduation List, Program, Diploma and ﬂag order. Cum Laude and National Honour Society lists and reports. Contacting suppliers and communication with staff helping. Other duties with approval of the US Director. • Assist Coordinators in schedule, e-mails, appointments, events and presentations • Daily attendance of students, distribute the lockers to all US students.
Assistant at World Wide License Software Support Department
IBM Global Services (Randstad Contract)
Support to IBM Customers in all related with IBM Products licenses, technical and administrative issues related to licenses for IBM I and P products, Tivoli Endpoint Manager, on 24/7 basis, working with whole world on shifts mainly nights and weekends. The tools used are Lotus notes, emulators, and IBM web tools.
International Air Transport Association (IATA)
Reporting to the Manager, Quality, Performance and Risk Management, responsible for operational standards and best practices setting and quality assurance.
Administrator - Business Development Department - Inspiralia
Contracts and agreements preparation and checking, schedule of meeting with customers, update of data basis, support to customers solving all the problems and dubts they would have with the grants from Spanish regions, invoicing calendar, credit and collection, control of internal documentation, administrative support in international and national bids (english and spanish), support to the business development Director in daily matters, subcontractors control. Procedures with Salesforce
Customer Service and Administration
Administrative and financial control of the company in Spain, making reports for the head office abroad. Customer and Key Account Managers Support. Contact with customers in the complete order to cash process (place orders, logistics, arrange transportation to Spain, credit and collection, reporting incidences, contracts) Support to the Marketing Director with events, reports, presentations, clients prospection, web page project. Also, design and develop the optimization of the order to cash and KAMs reporting processes. Reporting to Spain and head office. The Company has reduced staff due to a restructure
Riis Retail A/S
Project Assistant in a Danish design, architecture and assembly Company. Support of the Area Manager (dealing with suppliers, customers, agenda, etc.) and also support to all the Project Managers and liaison with head office and German office. Preparation of projects, since the very beginning up to the opening of the store: making the orders of the material, checking the drawings, design, purchase, logistics, etc in deep contact with main office in Denmark and following all up to the opening of the store in Spain - Portugal. Responsible for the Spanish office, being the office manager. I was living in Germany and Denmark for training, and then travels to Denmark and Germany. Company left Spain closing the office.
Assistant of Ground System Business Unit
Assistant of the Ground Systems Business Unit, supporting the five Heads of Divisions (Control Centers Institutional, Control Centers Commercial, Data Processing and Mission Planning) mainly in the preparation and develop of the national and international bids (telecommunications, satellites, control centers, etc). Also secretary and support of all the projects of the BU, translations, reports, etc. Personal Assistant of the Ground Systems Business Unit Director, and PA of the other Heads when required. Change for an economic and professional improve.
AD ASTRA ESTUDIOS INTERNACIONALES
Administrative and marketing support in a company that organize courses of English language in foreign countries (US, England, Ireland) for Spanish people (specially children), contact with customers (parents of the children in general) and suppliers (centers abroad). Communications (fax, phone, e-mail), making brochures and catalogues. In charge of the office during the summer.
KÜHNE & NAGEL URUGUAY
Communication: fax, e-mail, phone. Control of air and sea freight forwarding documents, customer assistance, banks, payments, etc.